We are sorry to hear that you are not satisfied with your purchase. To start a return, please click HERE to complete the returns request form.
A team member will reach out with further instructions and your return authorization number, please allow 1-2 business days for processing. Please be aware that we do not provide prepaid return labels.
Our returns department typically takes 2-3 business day to process returns once the package has arrived back at our facility. Once we have accounted for your return package, we'll refund your original form of payment. Please allow up to 14 business days for the refund to settle back on your original form of payment.
To check on the status of a refund, please email firstname.lastname@example.org with your order number.
We currently do not offer exchanges. However, as part of your 45 Night Sleep Trial, you can start a return request to send your items back for full refund. In the meantime, while we process your refund, you can go ahead and purchase a different product on our website. All returned products may go through washing if necessary, then donated to local charities.